How To Enable Clickable Hyperlinks In Outlook 365 Desktop Application
Dear Martin. Denver
Thanks for choosing Microsoft Community.
Based on your description, I know the scenario. For this, could you please be kindly to check if your outlook messages are in HTML fomat. To enable clickable hyperlinks in Outlook 365 desktop application, please follow these steps:
- Open Outlook 365 desktop application.
- Click on the “File” tab in the top left corner.
- Click on “Options” in the left-hand menu.
- Click on “Mail” in the left-hand menu.
- Scroll down to the “Compose messages” section.
- Make sure that the “Compose messages in HTML format” option is selected.
- Click on “OK” to save the changes.
If this cannot help, for this, you can try the following suggestions and check if this can help you.
- Try to Open Outlook in safe mode – Microsoft Support and check if you will meet the same scenario here.
- Repair Office Application: Repair your office application: You can refer to Repair an Office application (microsoft.com) and then check the result. To protect your data, please do not delete the old profile.
- Create a new profile according to Create an Outlook profile – Microsoft Support.
- Un-install outlook and re-install it.
If there is any update, please feel free to let me know. Your undersatnding and co-operation are highly appreciated.
Thanks for your precious time. Have a nice day.
Sincerely,
Katherine
