Trying to add a comcast

Hi EDC457
Hello, I’m Garcia, and I extend a warm welcome to the Microsoft Community Forum! This platform is a user community, and like you, we are all users here. While we aim to provide assistance and exchange insights, it’s crucial to understand that this forum is dedicated to user support. We do not have access to user accounts, which does not substitute for Microsoft Support.
If you are encountering the “app password” prompt.
Here’s how to create an app password for your Comcast account:
Visit your Xfinity My Account website and log in with your Comcast credentials. Click on “Manage My Account” -> “Security” -> “Manage App Passwords”. Click on “Create App Password”. Give your app password a descriptive name and click “Create Password”. Copy the generated app password and use it instead of your regular password when configuring Outlook.
I hope the information I provided helps you find a solution!
Best regards, Garcia
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