JobsGao,您好: 欢迎访问Microsoft Community,很高兴为您提供帮助。 关于您无法接收安全代码的疑问,如果您帐户中的备用安全信息(备用邮箱和手机号码)尚有效,我们建议您等待一段时间后再次尝试接收代码。 如果您是无法使用备用邮箱接收代码,我们建议您将微软的服务邮箱******@account.microsoft.com添加到您备用邮箱的白名单后,重新尝试接收邮件。若仍无法接收到代码,我们建议您按照以下步骤更换您的备用安全信息: 1、登录https://account.live.com— —安全与隐私— —管理高级安全; 2、选择页面中的我没有其中任何一项— —下一步— —否; 3、在你想添加哪些安全信息下选择电话或者邮箱— —下一步; 4、通过手机接收验证码或者进入邮箱点击继续; 5、输入需要更换安全信息的帐户地址(添加手机不需要重新确认帐户)— —下一步— —完成。 6、登录https://account.live.com,选择是,是我本人— —下一步——下一步即可。 当您按照上述步骤操作完毕,请耐心等足30天待新的备用安全信息生效后,再使用新备用安全信息来接收验证代码。 如果您是无法使用手机接收代码,这有可能是移动网络对微软存在部分限制导致您无法接收到代码,我们建议您按照以上步骤更换备用安全信息。 感谢您的理解和配合,若您仍有疑问,欢迎随时联系我们。 Source
Trying to add a comcast
Hi EDC457 Hello, I’m Garcia, and I extend a warm welcome to the Microsoft Community Forum! This platform is a user community, and like you, we are all users here. While we aim to provide assistance and exchange insights, it’s…
How do I save a shortcut/link to a shared Excel
Hello Tayler, I’m Ibhadighi and I’d happily help you with your question. In this forum, we are Microsoft consumers just like yourself. If you’re using a shared Excel workbook stored on OneDrive or SharePoint, you can create a shortcut to…
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Outlook top menu ribbon disappeared; how do I get it
Hello! I’m kind of having the same issue! The ribbon will not stay on top when I select “format”, it disappears. I have pinned it to “format”, I have hit the ribbon icon on the top and selected “show tabs…





